We are unable to offer refunds, returns, or exchanges. All sales are final. Please note that K.Karma Kollection reserves the right to refuse all returns, reshipments, & refunds. 

In the unlikely event that a product arrived damaged, the customer must contact customer services at [email protected] or text at (916)399-3746 within 48 hours of receipt. The customer must include a photo of the issue and a screenshot of your order confirmation email.